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COVID-19 (Coronavirus) Information

 Updated March 20, 2020. We are monitoring this situation and will continue updating the information below. Please check back regularly for updates.  


As with all infectious diseases, RMHC of Idaho strives to provide an environment for our families that limits potential exposure. The parents and children who use the Idaho Ronald McDonald House and Ronald McDonald Family Room have medical conditions that make them vulnerable to infections, especially in shared common areas. 

Based on current information and following our infectious disease policies, we are closing our Ronald McDonald Family Room program at Eastern Idaho Regional Medical Center starting 3/21/20 for a period of no less than 21 daysAdditionally, starting 3/21/20, we are suspending all referrals to the Idaho Ronald McDonald House program in Boise for a period of no less than 21 days (time frame to be re-evaluated)All families currently at the House will remain onsite during this timeThis action is done in response to potential risk to parents, children, and staff.

Although there won’t be any new families at the House, we will be able to accommodate families through partner hotel stays. Please contact the House at 208-336-5478 for more information.

We are continuing to work closely with our hospital partners on alternatives to supporting families during this time 

You can help families during this difficult time by: 

  • Contributing to our COVID-19 fundraiserwhich will help us purchase groceries, cleaning supplies, and meals for families in the coming weeks. Even though the Ronald McDonald Family Room is closed, we will continue supporting parents in the NICU and Pediatric Unit by providing meals. We are also providing food to parents with children at Saint Alphonsus and St. Luke’s Children’s Hospital. 
  • Donating gifts cards to Boise restaurants so we can order meals for families (Browse through Boise restaurants here)* 
  • Sponsoring a meal from a local restaurant and having it delivered to the House in Boise (please coordinate this with Micaela)* 
  • Purchasing items from our Amazon wish list 

*Some Boise restaurants may be closed due to COVID-19 

Idaho Ronald McDonald House hours are now 9am – 6pm. All donations for the House can be dropped off at the cart in front of the red doors. 

Learn more about how to help here. 


Families  

Starting 3/21/20, we are closing the Family Room program at Eastern Idaho Regional Medical Center and suspending all referrals to the House program in BoiseThese closures will take place for a period no less than 21 days (time frame to be re-evaluated).  

Families currently at the House will remain onsite and will need to follow these guidelines: 

  • All parents encouraged to limit exposure to external environment, House and Hospital only 
  • No more than 2 families at a time in any common space 
  • Families are allowed to take food to their rooms to eat 

The red doors to the House will be kept locked until further notice. There will be a sign on the door with the House number if people need to call and a cart on the outside of the doors where people can leave donations from 9am – 6pm.  

Please contact the House at 208-336-5478 or the Family Room at 208-227-2898 with any questions. 

Volunteers/Visitors 

Based on current information and following our infectious disease policies, we are prohibiting visits from any external community members, including volunteers. ALL volunteer shifts at the House and Family Room are cancelled through the end of April. 

Tours of the House and Family Room 

All tours, including ambassador tours and volunteer tours/trainings, have been cancelled through the end of April. Click here for a virtual tour of the new House with Volunteer Coordinator, Micaela. 

Happy Wheels Hospitality Carts 

The Happy Wheels Hospitality Carts at Saint Alphonsus Boise, St. Luke’s Boise and St. Luke’s Magic Valley are temporarily suspended until further notice due to Coronavirus concerns. We will still accept donations for the carts. 

Find updates, resources, and local information on coronavirus hereFor more information on how to prevent illness, please see the CDC guidelines. 

Please contact the House at 208-336-5478 or the Family Room at 208-227-2898 with any questions.  


 

Other Ways to Support Families

Here are some other great ways for people to support families:

  • Contribute to our COVID-19 fundraiserwhich will help us purchase groceries, cleaning supplies, and meals for families in the coming weeks. Even though the Ronald McDonald Family Room is closed, we will continue supporting parents in the NICU and Pediatric Unit by providing meals. We are also providing food to parents with children at Saint Alphonsus and St. Luke’s Children’s Hospital. 
  • Donate gifts cards to Boise restaurants so we can order meals for families (Browse through Boise restaurants here)* 
  • Sponsor a meal from a local restaurant and having it delivered to the House in Boise (please coordinate this with Micaela)* 
  • Purchase items from our Amazon wish list 

*Some Boise restaurants may be closed due to COVID-19 

Idaho Ronald McDonald House hours are now 9am – 6pm. All donations for the House can be dropped off at the cart in front of the red doors. 

Learn more about how to help here.